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Customer Support Representative with Chinese and English

11 Яну 2018 | Показана 421 пъти


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  • Position (Job title):
    Customer Support Representative with Chinese and English
  • Position profile:
    Banking,  insurance,  financial services
  • Responsibilities:
    Technementals Technologies (Bulgaria) EAD is a subsidiary of FXCM Group. The FXCM group of companies (collectively, the "FXCM Group") is a leading provider of online foreign exchange (forex) trading, CFD trading, spread betting and related services. Our mission is to inspire global traders with access to the world's largest and most liquid market. By offering the most innovative trading tools, hiring the best trading educators, and meeting strict financial standards to protect trader funds, we strive for the best online trading experience in the market.

    We are seeking career minded, experienced and motivated individuals for full-time position in the Sales department in our Sofia based office, which operates as a back office since 2012 and currently employees over 90 people in the following departments: General and Institutional Operations, Compliance, Accounting and Product Development.

    Key Responsibilities & Duties:

    • Assist in driving the sales for FXCM's Retail and Institutional products and services
    • Build and maintain relationships with clients
    • Develop new opportunities within existing client base
    • Utilize an intelligent soft sales approach to communicate the benefits of FXCM, our trading platform, and the FX market to prospective clients
    • Discuss financial markets and major factors that move them
    • Provide support for self-trading FX clients from all over the world
  • Requirements:
    Critical Knowledge, Skills & Experience:

    • Must have strong writing skills and can speak persuasively and clearly in Chinese
    • Able to think quickly and problem-solve in real-time
    • Able to demonstrate a strong interest and passion for financial markets, international affairs and geopolitical events
    • Sales experience is a plus

    Start Date: ASAP

    Hours: Full time, 40 hours per week, Monday – Friday 9am-6pm (Global Coverage, flexibility is required)

    If you are interested in this position, please send us your CV in English.

    Only short-listed candidates will be contacted for an interview.         
  • The offer is valid for the following cities:
  • Job status:
    Пълен работен ден
  • Job type:
  • The company offers:
    What We Offer:
    • Dynamic and friendly work environment
    • Open and transparent communication
    • Opportunity to join a team of great professionals
    • Social incentives package
    • Trainings and certification programs
    • Team outings and corporate events
  • Documents for application:

  • Preferred way of receiving the applicants' documents
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