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Senior Team Manager - Credit to Cash

15 Май 2019 | Показана 1580 пъти


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  • Позиция:
    Senior Team Manager - Credit to Cash
  • Задължения и изисквания към кандидатите:
    Working at Cargill is an opportunity to thrive – a place to develop your career to the fullest while engaging in meaningful work that makes a positive impact around the globe. You will be proud to work for a company with a strong history of ethics and a purpose of nourishing people. We offer a diverse, supportive environment where you will grow personally and professionally as you learn from some of the most talented people in your field. We combine 153 years of experience with new technologies and insights to serve as a trusted partner for food, agriculture, financial and industrial customers.
    In 2014 we established the headquarters for our European shared business services center in Bulgaria. Our center – Cargill Business Services Sofia, who is rapidly growing, won the award for Shared Service Centre of the Year for both 2017 and 2018.

    Position summary

    This role is responsible for the leadership of day-to-day operations of specific sub-processes of the end-to-end Credit to Cash process. The sub-processes in CTC are: Credit Management, Collections, Disputes, Cash Applications, Invoicing & billing and contract management. A senior team manager is responsible for a one or multiple sub-processes depending on scope and complexity. Each of the sub-processes require specific Subject Matter expertise and skill sets but are part of the CTC end-to-end process. The senior team manager must require Subject Matter Expertise on the specific sub-process(es) they are responsible for.
    The position requires deep technical knowledge of the end-to-end Credit-to-Cash, the ability to lead and develop a team, overseeing decision-making and problem solving, influence and drive change together with stakeholders, monitor and review KPIs and metrics, and lead specific projects to drive efficiency. It provides a unique strategic and tactical opportunity to be part of a cultural shift in Cargill’s organizational, operational and stakeholder model in the shared services space.

    Major Tasks
    • Directly Manage and Coach Team Managers and their teams depending on scope and complexity
    • Ensure smooth migrations identify potential process risks, establish mitigation/control plans, and monitor the impact.
    • Monitor operations performance on agreed upon SLAs and key metrics. Advise on appropriate action plans where needed via consistent processes
    • Focus on driving quality with a view towards robust performance management, stakeholder feedback and active metrics management.
    • Drive towards the agreed efficiency targets through defined processes
    • Lead through transitions and increase organizational performance – driving and embedding many competing initiatives
    • Build and lead an engaged, high performing team and foster an inclusive environment.
    • Accountable for performance management, talent development and succession planning
    • Provide coaching/mentoring and train employees on Cargill’s Leadership Model (CLM) behaviors and safety.
    • Coordinate activities of team members engaged in processes and sub-processes to deliver on the Credit-to-Cash function.
    • Build & manage credible robust business relationships with key partners and stakeholders with a focus process maturity
    • Work closely with all stakeholders in the one A&F organization to drive the Process strategy
    • Monitor and communicate Finance operational results in a timely and effective manner through the monthly performance dashboard.
    • Clearly communicate business value
    • Build a culture of continuous improvement and operations excellence.
    • Partner and align with the GPO process strategy by closely working with the CTC GPM and Regional PI Lead
    • Provide active input to the Opportunity Heat map
    • Drive the defined process initiatives for your center
    • Work closely with all improvement resources (Continuous Improvement, Process Improvement & Process Org.)
    Qualifications & Skills
    • Bachelor’s degree in Accounting or Business Administration.
    • 8+ years of experience in finance operations work with deep expertise in Credit to Cash and related processes.
    • A Continuous Improvement mindset.
    • Demonstrated ability to manage large teams and highly adept at building resiliency within them.
    • Possess a strong customer service acumen.
    • Self-starter with strong analytical, problem solving skills and initiative to achieve desired outcomes.
    • Excellent verbal and written communication skills.
    • Managed stakeholders in regions with extensive experience working in a diversified industry environment.
    • Experience working in a FMCG or commodity core industry is a plus
    • Managed 50+ people across the full spectrum of Finance and Accounting with a strong bent towards Credit to Cash
    • Ability to work across diverse cultures and backgrounds.
  • Населено място:
  • Тип заетост:
    Постоянна заетост
  • Работно време:
    Пълен работен ден
  • Работна сфера:
    Accounting, controlling, finance
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  • Име на компанията: Cargill

    Бизнес сектор: Administration; Banks, Financial Services, Investments; Other

    Уебсайт на компанията: https://www.cargill.bg/

    Допълнителна информация: Cargill is a unique place to grow your career, your experience and your abilities. Every day we grow our reputation as a leading international producer of food, agricultural, financial and industrial products and services. We take pride in our global reach, ability to contribute, and strong work ethics and values. Founded in 1865, Cargill employs over 155,000 people in more than 70 countries and regions. Through innovation, creativity and teamwork, we are transforming entire markets and people’s lives worldwide, and we can have the same impact on your career.

    Cargill has been operating in Bulgaria since 2006 and currently has more than 1100 employees across three locations -Cargill Business Services Sofia, Cargill’s Agricultural Supply Chain business in Sofia and Cargill's Ocean Transportation team in Varna.

    Cargill’s agricultural supply chain business is providing a range of services, grain and oilseeds merchandising and operating in Sofia. In Varna our ocean transportation team runs the execution of Cargill’s global trade of physical vessel voyages and time charters.

    In 2014 we established the headquarters for our European shared business services center in Sofia – Cargill business services, from where we offer finance, transportation and logistics, strategic sourcing and procurement and HR solutions to Cargill’s businesses in Europe, Middle East and Africa (EMEA). Cargill’s business services in Sofia employs over 1000 professionals, who manage critical processes and deliver a broad portfolio of high-quality services with a strong focus on efficiencies and operational excellence, externally benchmarked to world-class service delivery.

    Cargill is committed to operating responsibly as we pursue our goal to be the global leader in nourishing people. We are committed to feeding the world in a responsible way; reducing our environmental impact; and improving the communities where we live and work.

    Е-mail: silviya_banova@cargill.com

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