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Senior Account Manager

28 Юни 2020 | Показана 320 пъти

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  • ИНФОРМАЦИЯ ЗА ВАКАНТНАТА ПОЗИЦИЯ
  • Позиция:
    Senior Account Manager
  • Задължения и изисквания към кандидатите:
    Kenes Group, the world’s leading Professional Conference Organizers of medical and scientific events is looking for a brilliant Account Manager to lead key Kenes’ clients together with his/hers core account team.

    His or hers mission would be to:
    • Manage a core account team (meeting planner and programme coordinator)
    • Develop/maintain close relationships with clients backed by dedicated support/service on a regular basis
    • Ensure clients’ needs are clearly understood/addressed internally and in parallel, match clients’ expectations on Kenes’ methodology, capabilities and procedures
    • Think/plan strategically, leading to client’s growth/financial success and increased Kenes profit

    Responsibilities
    • Develop long term relationships with Kenes clients, helping them to grow/promote their business
    • Partner with clients and generate actionable recommendations, process of execution and implementation
    • Responsible for the employee’s professional and personal development and Satisfaction
    • Oversee his team development and empowerment
    • Work closely with clients to understand their business needs; present creative, viable solutions to increase overall business
    • Communicate clearly all messages/requests/goals of the client internally to the team, on a regular basis
    • Participate in client meetings/collaborate with CRMs to develop/enhance partnerships
    • Coordinate with other Kenes departments to resolve client issues/problems to improve level of service
    • Design and produce documents/presentations to and for clients; clearly communicate client ROI
    • Recognize potential problems early, initiate/apply problem solving process
    • Be knowledgeable and accountable for all congress/clients matters
    • Responsible for his team delivery and quality

    Requirements:
    • Excellent communication skills - oral and written
    • True leader that can motivate others to do above and beyond
    • Focus/attention to client support and service, with demonstrated ability to meet clients’ expectations/requirements (internal/external)
    • Problem solver that knows how to work in an intense environment
    • Ability to establish and maintain effective/productive relationships with clients
    • Excellent interpersonal skills and high level of professionalism
    • Ability to quickly grasp conceptual ideas and convey creatively in written/visual formats
    • Ability to prioritize in a fast-paced environment and work well under pressure
    • Fast learner and creative problem solver
    • Self-motivated with high degree of initiative and ability to work independently


    Education & Experience
    • Bachelor’s degree – Marketing, Business Administration, Communications, Sales or related fields (extensive, related experience may substitute)
    • 3-5 years’ experience in sales/client support, including familiarity with standard concepts, practices, and procedures in a sales/client service environment
    • Excellent computer skills, including all Microsoft Office programs; knowledge of CRM - advantage
    • English – native or mother tongue level; knowledge of other European languages - advantage

    If you are looking for stability, professional growth, long-term career and technology challenges in the sought-after companies – come and join us today!

    We can offer you:
    – Monthly food vouchers and transport coverage
    – Additional private medical and dentist insurance
    – Yoga and Bulgarian folk dances classes
    – Free Hebrew and Business English classes
    – Office Massages
    – Celebrating pre-weekend happy hours
    – Internal sports competitions
    – Top quality office environment


    In case you fit the profile and have interest in this position, please submit your English resume, using reference: SAM
    Only short-listed candidates will be contacted.
    All documents will be treated with strictest confidentiality!
     
  • Населено място:
    София
  • Тип заетост:
    Постоянна заетост
  • Работно време:
    Пълен работен ден
  • Работна сфера:
    Мениджмънт
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  • Име на компанията: Matrix IT Global and Services Bulgaria

    Уебсайт на компанията: https://matrix-globalservices-ee.com/

    Допълнителна информация: Matrix Global is the offshore/ nearshore professional services division of Matrix IT (Israel’s leading IT Company with more than 8,000 employees –www.matrix.co.il ). We offer holistic solutions and outsourcing services for high-tech companies, IT organizations and startups in various areas such as Software Engineering, QA & Testing, Professional Services, Technical Support, Art Studio, Test automation & Performance and more. Our unique highly educated, carefully selected, and meticulously trained core workforce is among the most stable and loyal in the industry. We employ more than 1,600+ professionals on 3 continents (Israel, East Europe, and China), with long term relationships with more than 60 customers in 90 different projects. In addition to engineering certification, all our employees receive additional tailor-made technological training by certified trainers from John Bryce academy, Matrix’s Software Training Division and the leading IT & Technology training college in Israel. Our main offices in Eastern Europe are located in Sofia (Bulgaria) and Skopje (Macedonia). Both locations are managed by a dedicated Israeli and local team.

    Е-mail: jobs@matrix-global.info

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